Coaching
Transition Seminar Design
Katherine Friedman developed this design to help leaders manage their transition to a new leadership position after an initial three months.Model of Staff Engagement
From alienation to full engagement.Briefing: The Value of Organization Traditions
Coaching Approaches
These are potential interventions we use with clients to help them master their leadership challenges.Signals for Coaching Decision
How to assess match and engagement.
Team Decisions
Nominal Group Technique
A structured approach to team decision making.Image Exchange Handouts
A structured approach to inter-agency disputes. Image exchange is presented as detailed case studies in: Burke, W.W. (1972) Managing Conflicts Between Groups. In, New Technologies in Organization Development, John D. Adams, Eds. NTL Institute for Applied Behavioral Science and in: Blake, R.R. Shepard, H, & Mouton, J.S. (1964) Managing Intergroup Conflict in Industry. Gulf Publishing Co.Using Generative Questions to review team values, success and vision
Decision-authority Exchange Questions for senior staff and board of directors
Role Negotiation Model and Preparation for clarifying team member roles and authorities
Behavioral Definition of Consensus
Quick and easy Consensus Scale using 1-5 fingers
Quick and brief end of meeting Team Survey Feedback
Conflict Resolution
Management Alignment Workshop Handouts
Helping several levels of management come to a common understanding of accountability for staff conflict and to agree on roles and strategies going forward.Image Exchange Handouts
A structured approach to inter-agency disputes. Image exchange is presented as detailed case studies in: Burke, W.W. (1972) Managing Conflicts Between Groups. In, New Technologies in Organization Development, John D. Adams, Eds. NTL Institute for Applied Behavioral Science and in: Blake, R.R. Shepard, H, & Mouton, J.S. (1964) Managing Intergroup Conflict in Industry. Gulf Publishing Co.Venting-Owning-Planning Model
A structured approach to dialogue to resolve interpersonal conflict.Appreciative Questions for constructive interpersonal dialogue.
Facilitating a Dialogue Process for parties in conflict
Transparency defined
Techniques for Balancing Tension and Power for parties in conflict
Techniques for Rebuilding Trust among parties in conflict
Change Management
Management Alignment Workshop Handouts
Helping several levels of management come to a common understanding of accountability for staff conflict and to agree on roles and strategies going forward.Emotional Phases of Change Model
Pitfalls of Transition Survey & Tips
Pre-training Focus Group Agenda for Operations
Supervisory Case Study Format
Best Practices Supervision Survey
This was created from meetings and interviews within a specific agency to create a self-assessment tool based on participant best practices.Nominal Group Technique: A structured approach to team decision making.