Our Team

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Philip S. Heller, Ph.D.

Philip helps leaders resolve sensitive conflicts, enhance performance and on occasion, reconcile fractured relationships evolving towards legal action. He assists senior teams to reach consensus on high profile capital investments and agency-wide policy changes. He helps boards clarify sponsorship, mission, responsibilities and partnerships.

Key Expertise

  • Relationship reconciliation

  • Coaching leadership , transition counseling

  • Changes in policy, norms, structure

  • Faculty development

Credentials

Ph.D. Michigan State University, Education
M.S. Michigan State University, Ecology
B.S. City College of New York, Biology, cum laude

Professional Associations
American Educational Research Association
Human Systems Development Professionals
PNW Organizational Development Network
Sr. Consultant, Community Consulting Partnership

Training: T-Group, Tavistock, Empathy,
Crisis Intervention

Manuscript reviewer, Berrett-Koehler Publishers

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Denise Dee Knapp, Esq.

Guiding individuals and groups through conflict and controversy, Dee’s work center’s around drawing out people’s better selves to empower them to resolve their own issues. Using her relational abilities, she includes many different perspectives that help change unproductive behaviors and systems leading to innovative dynamic solutions.

Key Expertise

  • Conflict /Mediation/Equity dialogues

  • Coaching employees and leaders

  • EEOC complaint resolution & staff healing

  • Change management/Teambuilding

Credentials

J.D. University of Washington
B.A. University of Colorado, Psychology/Sociology, Phi Beta Kappa

Certified Mediator, Washington Mediation Assoc.

Director, Mediation Clinic,
Seattle University School of Law

Board Member, Race & Equity Committee,
Dispute Resolution Center of King County

Alternative Dispute Resolution,
Executive Committee, Washington State Bar